First of all we hope you are healthy, safe and sound in these difficult times.
We understand that you may have concerns about upcoming travel plans due to coronavirus epidemic development and would like to emphasise that our first priority is always the safety of our customers. We strictly monitor the development of events and follow the advice of Polish Ministry of Health and Chief Sanitary Inspectorate. When you book with us we will always keep you informed about current restrictions and safety measures that may affect the tour.
Current Coronavirus information and recommendations in Poland (Website of the Republic of Poland):
WE HAVE MADE SOME SIGNIFICANT CHANGES TO OUR TOURS:
– we decided to suspend the festivals – our largest events gathering over 30 participants – until 2022
– we only run small group tours and have limited the maximum group size to 9 persons
– special hygiene and distancing measures are applied at restaurants we eat at
– for lunch outdoors you will get your own personal lunch pack
– hand sanitiser and face masks are always available, even on the bus or outdoors
It is worth mentioning that most of the time on our tours we stay out in the wilderness, far away from the crowds. Moreover, your monies are always safe and never lost when you book with us. We have even lowered the deposits and wait with remaining balance payments until about 2 weeks before the tour.
ALL TOURS CAN NOW BE TAILORED AND ORDERED AS PRIVATE DEPARTURES
Just drop us an e-mail at firstname.lastname@example.org letting know the number of people, suggested dates and the tour/itinerary you would like us to tailor to your needs and we will get back to you with possible options and detailed pricing.
FULL REFUND IF WILD POLAND HAVE TO CANCEL A TOUR
If we are unable to operate your tour and are forced to cancel at any time, you will always be given three options:
– get a full refund of all your monies
– transfer your monies onto another date or tour within 12 months
– turn your booking into a voucher that you can use within 12 months
CANCEL AND TRANSFER YOUR DEPOSIT UP TO 1 WEEK BEFORE THE TOUR
If you cannot/do not wish or feel safe to join the tour (flights cancelled, only non-essential travel advised, self isolation imposed on return, etc.) and you choose to cancel before Wild Poland cancels the tour, our booking conditions will apply. However, up to 1 week before the tour we will not charge extra for cancellation and you can transfer your deposit onto another tour free of charge.
As you know, tourism is now struggling all over the world. Our small company supports several local families directly and a lot more via the guesthouses and other services that we use. You can help us get through this demanding period if you take a moment and book your future holiday now. We have lowered the deposits and in the end you are not risking any money and can always change your mind later!
Best wishes to you and your families in this difficult time. We hope you’re all fine and looking forward to meet you. If you wish to discuss your travel plans or ideas, please feel free to write or call us, we are working every day and it’s always great hearing you.
Owners of Wild Poland